Return & Refund Policy

Effective Date: June 30, 2026

At Beauvais Medical Equipments, customer satisfaction is our priority. We are committed to providing high-quality medical equipment and healthcare supplies. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

Returns

We accept returns within 30 days of the delivery date for eligible items.

• Item must be unused and in its original condition.
• Original packaging must be included.
• All accessories, manuals, and documentation must be returned.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

For health and safety reasons, the following products cannot be returned:

• Opened or used medical supplies.
• Sterile products with broken seals.
• Personal care and hygiene products.
• Customized or special-order equipment.
• Clearance and final sale items.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. We will review your request and arrange a replacement or refund if applicable.

Refunds

Once your returned item has been received and inspected, we will notify you of the refund status.

• Approved refunds are issued to the original payment method.
• Refunds generally appear within 5–10 business days.
• Shipping charges are non-refundable unless the error was ours.

Exchanges

We replace products only if they are defective, damaged during shipping, or you received the wrong item.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to our error.
• We recommend using a trackable shipping service for valuable items.

Order Cancellations

Orders may be canceled before shipment. Once an order has been shipped, it must follow our standard return process.

Need Help?

If you have any questions regarding our Return & Refund Policy, please contact us.